Product Refund Policy
GlobeBusters is committed to providing the highest quality products and customer service to our customers. If you have any problem with your product at all, please write to us and we will rectify the problem in accordance with our guidelines below or if you wish to cancel your contract with us, then please follow our procedures below.
Have you received a faulty product?
If you receive a defective or faulty item, you have the choice of receiving a replacement or we will issue you with a credit.
Ordered the wrong product?
If you have ordered an incorrect product(s) and wish to exchange, we will exchange the product(s), subject to
Any damage or loss to either the product, packaging or the documentation may affect your exchange. We do not accept liability for parcels damaged during transit so we advise you to wrap the product adequately to prevent this happening.
Changed your mind?
You have seven days from the receipt of your product to cancel your order should you wish to do so. If you wish to cancel your order,
We will then issue you with a full refund.
Any damage or loss to either the product, packaging or the documentation may affect the credit issued to you. We do not accept liability for parcels damaged during transit so we advise you to wrap the product adequately to prevent this happening.
Have we sent you the wrong product?
If it is our fault, then simply call us and we will provide you with the correct product free of charge. You also get to keep the product that we sent to you in error.
When you return a product
Please ensure that you include the following details with all returns:
All returns must be sent to:GlobeBusters Ltd, Unit 8C, Highfields Business Park, SG8 5JT Royston, Cambridgeshire, United Kingdom